February 01, 2009

Job Satisfaction Survey Among Employees

An employee satisfaction survey was run by Yougov, on behalf of TUC in July and August 2008. Job satisfaction is a pleasurable emotional state resulting from the appraisal of one's job. It can be influenced by a variety of aspects, for example: the relationship of an employee with his/her manager, the environment which the employee is working at, the fulfillment degree of the employee's work, etc.

The survey found that near three quarters of people are satisfied with their jobs.

For those earning below 15,000, 51% said they were displeased. Of course, those received the highest salaries were the happiest. Of the highest wage earners (over 60,000 salary), only 16% said they were displeased.

People working in sales and customer services were least happy, 38% said they were dissatisfied.


The survey outcome which many employers are concerned about is the employer's loyalty survey. Only 46% of the overall employees felt that their employer deserved loyalty. On the other hand, small business employer can calm down a bit, as the statistics illustrated that only 17% of those hired by small company felt their employer are not entitled to loyalty.

These statistics confound some of the myths around small businesses. They show that small business owners' care, they know their employees are their greatest asset, they tend to look after them and listen to their needs.

Workers in small businesses have the highest job satisfaction. 21% strongly agreed with the suggestion they were satisfied with their present job. In larger organisations this rate varied between 14% and 19%.

28% strongly agreed that they were committed to their employer, in larger organisations the rate was just 15% to 18%.

What people are searching in a job? - Reasonable wages - Good relationship with colleagues and supervisors, as good workplace relationships can help an employee do his/her job better. - Gaining new skills

The areas people felt that reality was different to what they were seeking in a job were: - Promotion opportunities - Fair wages - Learning new skills

As a result, these are things an employer should look at first in seeking to improve job satisfaction for their employees.

By Caesarea Howard